Most orders placed before 2 PM MST ship same day. Please allow up to 3-5 days for your order to ship during sales and new product drops.

If you're not totally happy with your purchase, send it back. No questions asked. If something doesn't fit right, we'll exchange it.

We offer free returns and exchanges within 30 days of purchase. You won't catch us hiding behind any "all sales are final" policy.

We offer free ground shipping on all US orders $75+. For orders less than $75, flat rate shipping in the US is $4.95. You can expedite your order for an additional cost.

Sawyer products generally fit in a loose, casual fashion. We recommend ordering true to size. If your child is between sizes, we recommend sizing up to give them room to grow. Sizing and fit is generally noted on each product page.

We don't hide behind an "all sales are final" policy (in fact, we hate policies, period). We put a lot of effort into making quality products and we're confident in everything we make, that's why we offer a happiness guarantee.

It's simple: if you're not 100% happy with your purchase, you can return or exchange it on us for 30-days. We'll refund your purchase price minus original shipping costs.

If we're at fault, or there's an issue or defect with one of our items, you'll receive a replacement or full refund including all shipping costs.